Returns within 14 days if unused and unopened. Opened perfumes not eligible unless defective.

7–14 working days.

Original payment or store credit.

Before shipping: full refund. After shipping: processed after return confirmation.

Opened products, incorrect orders, failed delivery.

Report within 48 hours with proof.

Free if our error; otherwise customer pays.

Shipping cost may be deducted.

Bundle refunds adjusted proportionally.